*This response is for WIC staff only.
Two things…
1. Make sure the participant is clicking the "Return to Resources" button located at both the top and bottom of the individual link page. Please see the example below.
Then
2. Once they are back on the link listing page, they should click the “Continue” button. At that point, they may be asked another question and asked to view another resource or they will be led to the survey. Once the survey is complete, they will see the new Action Plan page which includes a summary of their experience as well as a note that says either the certificate has been automatically emailed or that they should click a link to view and print their certificate.
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