*This response is for WIC staff only.
During our transition to the newly launched wichealth website you may hear from some clients who are experiencing difficulties logging in. If this occurs, on the wichealth Log in page they should click “Trouble logging in?”.
From there they will be able to retrieve and reset their login info via email or by entering their state, WIC ID and the answer to their security question.
If they are still unable to access their account, have them click the help button located on the bottom right corner of the page and have them submit what they are having trouble with or email firstname.lastname@example.org. Our help desk staff will respond as quickly as possible.